Terms
Last updated 13 October 2026.
Who we are
PhantomMic is made by AJ Solutions, LLC, a Kansas limited liability company ("we", "us"). When you buy PhantomMic Pro, Paddle.com is our reseller and the merchant of record: Paddle takes the payment, sends your receipts and handles sales tax. Paddle's own buyer terms apply to the payment.
The software
The PhantomMic soundboard is free. PhantomMic Pro is licensed to your account, for use on up to the number of computers shown on your account page: with a subscription, for as long as it's paid; with a lifetime license, as described below. It's a license to use the software, not a sale of it. You may not resell, share, transfer or sublicense your account or your license.
Automatic renewal and cancellation
PhantomMic Pro is sold as a subscription, monthly or yearly, or as a lifetime license (one payment, no renewals). For a subscription: It renews automatically every month (or every year, for a yearly plan) at the price shown at checkout, plus tax, charged to the payment method you used, until you cancel. At checkout you see these terms beside the payment form and tick a box to agree before you pay, and we keep a record of that.
- Cancel any time, online: on your account page, press Cancel Pro, then confirm. The "Cancel subscription" link at the bottom of every page goes there too. You can also email [email protected] and we'll cancel it for you.
- Canceling stops all future charges. You keep Pro to the end of the period you've already paid for; you can resume it any time before then.
- We email you when you subscribe (with these terms and how to cancel), when you cancel, and with each renewal. For a yearly plan we email you 30 days before each renewal; for a monthly plan we remind you of the terms once a year.
- If a renewal payment fails, Paddle tries again for a few days; Pro may stop working until the payment goes through.
Lifetime license
A lifetime license is a single payment, with no renewals, for PhantomMic Pro. "Lifetime" means the lifetime of the product: for as long as we develop and offer PhantomMic Pro. It isn't a promise to keep developing, hosting or supporting PhantomMic for your lifetime, or for any set number of years.
- While we offer PhantomMic Pro, it includes the updates and new modules we release for Pro, on the same terms as a subscription.
- Pro's features may change over time: we may improve, replace or remove a feature, for example to keep up with Windows, a law or a service we rely on.
- It's for one account and the same number of computers as a subscription, and it can't be transferred to another account.
- The 30-day refund policy below applies to it like any other payment.
- For its first 30 days, while it can still be refunded, a lifetime license checks in like a subscription: a computer that hasn't reached us for 14 days pauses Pro until it does. Once it has checked in after those 30 days, it works offline for good.
If we stop offering PhantomMic Pro
We may stop developing or offering PhantomMic Pro, or AJ Solutions, LLC may close. If that happens, we'll try to email account holders at least 90 days ahead. Then:
- Lifetime licenses: the version of PhantomMic you have keeps working, with Pro, on computers already signed in. We won't be obliged to provide updates, fixes, support, new sign-ins or activations, downloads, or online services such as the store, and nothing is refunded beyond the refund policy. Where we reasonably can, we'll release a final version that doesn't need our servers.
- Subscriptions: renewals stop, nothing more is charged, and Pro works to the end of the period you've paid for. If we end it before then, we'll refund the unused part.
Support
We help by email at [email protected], on a reasonable-efforts basis, with no guaranteed response times, for current versions of PhantomMic on supported versions of Windows.
Price changes
A change to the price of your subscription takes effect only after we've emailed you about it at least 30 days ahead, with the new price, the date and how to cancel. New prices on the pricing page don't change the price of a subscription you already have, or of a lifetime license you've bought.
Switching from a subscription to a lifetime license stops the subscription renewing; its paid time simply runs out.
Free trial
The free trial of Pro needs no card and doesn't turn into a paid plan by itself: it simply ends on the date shown in the app and on your account page. You can have one trial per account.
Refunds
Also on its own page: Refunds and canceling.
If Pro isn't for you, you can have a full refund of any payment (the first or a renewal) within 30 days of it. Paddle handled the payment, so the quickest way is to ask Paddle: use the link in your receipt email, or look up your order at paddle.net. Or email [email protected] and we'll do it for you. A refunded payment ends the Pro it paid for. This doesn't limit any rights you have under the law.
Age
You must be 13 or older to make an account. If you're under 18, a parent or guardian must agree to these terms, and to any purchase, for you.
Your use
- Don't use PhantomMic to harass, threaten, deceive or defraud anyone, or to break the rules of the games, voice chats and platforms you use it in.
- You're responsible for having the right to the clips, music and recordings you play. Don't record other people or upload recordings of them without their permission.
- Don't try to get around the license checks, or copy, reverse-engineer or redistribute PhantomMic's modules or voices, except as the law allows.
Character voices
Voice Lab's character voices are PhantomMic's own, designed from written descriptions rather than anyone's real voice. Don't use them, or the voice changer, to pretend to be a real person, to deceive, defraud or harass anyone, or to make it seem someone said something they didn't. You're responsible for what you make with them.
The free version
The free version of PhantomMic is offered as it is, for as long as we choose to offer it. We may change it, limit it or stop offering it at any time, including in copies already installed.
Early access
PhantomMic is in early access: it's ready to use, but features may change as it develops, and it may not yet work perfectly with every game, voice chat app or device. Updates arrive automatically. The installer isn't code-signed yet, so Windows may warn you before it runs.
Notices, updates and switching it off
PhantomMic checks with us when it starts and while it runs, for your license and for our notices. A notice can show you a message, ask you to update, or switch off the free version. Only if the law requires it, or to protect people from a serious security problem, can a notice switch off PhantomMic altogether, Pro included. A copy that can't reach us keeps the last notice it received.
Your account
Keep your sign-in details to yourself. You can delete your account from your account page at any time; it cancels any subscription straight away. We may suspend an account that breaks these terms, and will tell you why.
No warranty, and limits
PhantomMic is provided as is and as available, without warranty of any kind, to the extent the law allows; we don't promise it will be uninterrupted, error-free, or work with every game, app or device. To the extent the law allows, we aren't liable for indirect or consequential losses, and our total liability to you is limited to what you paid us in the 12 months before the claim.
If PhantomMic changes hands
We may transfer PhantomMic, and these terms with it, to another company, for example if PhantomMic or AJ Solutions, LLC is sold or merged. Your account, your license and these terms carry on with whoever takes it over, and we'll email account holders when that happens.
Changes to these terms
When we change these terms in a way that matters, we'll email account holders before the change takes effect. The date at the top shows the latest version.
Contact
Help with PhantomMic: [email protected]. Payments, canceling and refunds: [email protected]. Privacy: [email protected]. Licensing: [email protected].
California residents: you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.